Terms of Service

Second Vision (the "Service") is operated by Hidden Builders ("we", "us"). The Service offers quick cognitive games, self-assessment frameworks, peer feedback ("360 review") tools, and AI-generated pattern insights that help you explore how you think and how others perceive you.

The Service is provided for entertainment and self-development purposes only. It is not a medical, psychological, or psychiatric service. Game results, assessment outputs, AI insights, and peer feedback are not a clinical diagnosis and are not a substitute for advice from a qualified professional. If you are concerned about your mental health, please consult a licensed professional.

You can create an account using your phone number (verified by a one-time SMS code), your email address, or a Google account. You are responsible for keeping access to your phone number, email, and devices secure, and for all activity that happens under your account.

You must provide accurate information when creating an account. We may suspend or terminate accounts that violate these terms or abuse the Service.

Minimum age to use the Service: [TODO legal review — define minimum age and parental consent requirements per target jurisdictions].

Some features are unlocked with tokens, which can be purchased in the app. Payments are processed by third-party payment providers: Razorpay (for payments in INR) and Dodo Payments (for international payments). We do not store your card or payment details; they are handled by the payment provider.

Tokens have no cash value, are not transferable outside the Service, and are not redeemable for money except where required by law.

Refund policy: [TODO legal review — define refund terms for token purchases; no documented policy exists yet].

Parts of the Service (such as the AI coach and pattern insights) use artificial intelligence models to generate content. AI-generated content can be inaccurate, incomplete, or misleading. It reflects patterns in your inputs and gameplay, not professional judgment. Do not rely on AI output for medical, legal, financial, or other high-stakes decisions.

The Service lets you invite other people to give you feedback. You agree to only invite people who you reasonably believe are willing to receive your invitation, and not to use the Service to harass or spam anyone. Feedback you give about others must be honest and must not be abusive, discriminatory, or unlawful.

You retain ownership of the content you submit (such as responses, reflections, and messages). You grant us the rights needed to operate the Service — to store, process, and display your content to you and, where you choose (for example, peer feedback or shared profiles), to the people you share it with.

The Service itself — including games, assessments, branding, and software — is owned by Hidden Builders and protected by intellectual-property laws. You may not copy, resell, or reverse-engineer it.

You agree not to:

• Use the Service for any unlawful purpose or in violation of these terms.
• Attempt to access other users’ accounts or data.
• Probe, scan, or test the vulnerability of the Service, or interfere with its operation.
• Use automated tools to scrape or bulk-extract data from the Service.
• Misrepresent your identity when requesting or giving feedback.

You can stop using the Service and delete your account at any time from your account settings. We may suspend or terminate your access if you materially violate these terms. Sections that by their nature should survive termination (such as intellectual-property and liability provisions) survive.

The Service is provided "as is" without warranties of any kind, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that insights will be accurate or fit for any particular purpose.

To the maximum extent permitted by law, Hidden Builders will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. [TODO legal review — liability cap and consumer-law carve-outs per jurisdiction].

Governing law and dispute resolution: [TODO legal review — specify governing law, venue, and any arbitration terms].

We may update these terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example, in the app or by email). Continuing to use the Service after changes take effect means you accept the updated terms.

Questions about these terms? Contact us at hello@hiddenbuilders.com.